Operations Manager resume example. Plus the keywords recruiters search for.
An operations manager resume that shows the site, team and budget you run and the safety, quality, delivery and cost results you deliver — with the Lean, Six Sigma and KPI keywords recruiters search for.
Reviewed by Nazir Elmurodov · Updated
/ The example
Operations Manager resume example.
Lauren Fischer
Operations Manager
Indianapolis, IN · lauren.fischer@email.com · (317) 555-0181
Summary
Operations manager with 9 years in distribution and light manufacturing. I run sites through clear KPIs and daily production planning, lead process improvement with Lean and Six Sigma tools, and keep cost reduction from coming at the expense of safety compliance.
Experience
Operations Manager, Circle City Home Products · Apr 2021 – Present
- • Run day-to-day operations for a 220,000 sq ft distribution and light assembly site with 140 employees across 2 shifts and a $14M operating budget
- • Raised on-time shipments from 89% to 97% by redesigning pick paths, inventory management and daily production planning
- • Cut operating costs by $1.1M a year through overtime controls, a carrier rebid with vendor management support from procurement, and Lean waste reduction
- • Led a Six Sigma root cause analysis on packaging damage that reduced customer damage claims by 42%
Operations Supervisor, Hoosier Parts Distribution · Jun 2017 – Mar 2021
- • Supervised 35 associates and 3 team leads on second shift in a 24-hour parts warehouse
- • Started daily huddles and a KPI board for safety, quality, delivery and cost, later adopted on all shifts
- • Cut OSHA recordable injuries from 7 to 2 a year with job safety analyses and a new-hire training program
- • Worked with IT and the vendor on an ERP and warehouse system upgrade, testing workflows and training 60 users
Education & certifications
B.S. Industrial Engineering, Purdue University, 2017 · ASQ Certified Six Sigma Green Belt (CSSGB)
Skills
Operations management · Process improvement · Lean · Six Sigma · KPIs · Budget management · Inventory management · Production planning · Power BI · ERP · Team leadership
Lauren Fischer
Operations Manager
lauren.fischer@email.com · Indianapolis, IN
(317) 555-0181
Summary
Operations manager with 9 years in distribution and light manufacturing. I run sites through clear KPIs and daily production planning, lead process improvement with Lean and Six Sigma tools, and keep cost reduction from coming at the expense of safety compliance.
Experience
Operations Manager — Circle City Home Products
Apr 2021 – Present
• Run day-to-day operations for a 220,000 sq ft distribution and light assembly site with 140 employees across 2 shifts and a $14M operating budget
• Raised on-time shipments from 89% to 97% by redesigning pick paths, inventory management and daily production planning
• Cut operating costs by $1.1M a year through overtime controls, a carrier rebid with vendor management support from procurement, and Lean waste reduction
• Led a Six Sigma root cause analysis on packaging damage that reduced customer damage claims by 42%
Operations Supervisor — Hoosier Parts Distribution
Jun 2017 – Mar 2021
• Supervised 35 associates and 3 team leads on second shift in a 24-hour parts warehouse
• Started daily huddles and a KPI board for safety, quality, delivery and cost, later adopted on all shifts
• Cut OSHA recordable injuries from 7 to 2 a year with job safety analyses and a new-hire training program
• Worked with IT and the vendor on an ERP and warehouse system upgrade, testing workflows and training 60 users
Education
Purdue University
B.S. Industrial Engineering · 2017
Certifications
ASQ Certified Six Sigma Green Belt (CSSGB)
Skills
Operations management, Process improvement, Lean, Six Sigma, KPIs, Budget management, Inventory management, Production planning, Power BI, ERP, Team leadership
Why it works
The first bullet sizes the job in square feet, people, shifts and budget, and the rest report results in the four measures operations leaders track: safety, quality, delivery and cost. The Six Sigma certification is named with its issuing body, which matters because many organizations offer belts.
Use this as your starting point
Opens in the editor with every section filled in. Swap in your own details and download a PDF or Word file free.
Start from this exampleSample resume. Names, companies and figures are illustrative.
/ Summary examples
Three summary examples. Pick the one closest to you.
Two or three lines: your level, your field and one result.
- Supervisor
Operations supervisor with 4 years leading warehouse shifts of 30+ associates. I run daily huddles, track KPIs and cut recordable injuries by more than half on my shift.
- Manager
Operations manager with 9 years in distribution and light manufacturing. I raised on-time shipments from 89% to 97% and cut operating costs by $1.1M a year.
- Director
Director of operations responsible for 4 sites and 600 employees, owning a $60M budget and a network-wide Lean program.
More for other jobs and situations (no experience, career change, senior): resume summary examples.
/ Bullet points
Bullet point examples. From duty to result.
Turn duties into results: what you did, how, and what changed.
Scope
Instead of: Managed a warehouse
Write: Run a 220,000 sq ft site with 140 employees across 2 shifts and a $14M operating budget
Delivery
Instead of: Improved shipping
Write: Raised on-time shipments from 89% to 97% by redesigning pick paths and daily production planning
Cost
Instead of: Reduced costs
Write: Cut operating costs by $1.1M a year through overtime controls, a carrier rebid and Lean waste reduction
Quality
Instead of: Worked on quality issues
Write: Led a Six Sigma root cause analysis that cut customer damage claims by 42%
Safety
Instead of: Promoted safety
Write: Cut OSHA recordable injuries from 7 to 2 a year with job safety analyses and new-hire training
Systems
Instead of: Helped with a system upgrade
Write: Tested workflows and trained 60 users during an ERP and warehouse system upgrade
/ Keywords
Keywords and skills for operations managers.
These come up often in operations manager job posts. Include only the ones you can back up in an interview, and use the exact wording from the post you're applying to.
- Operations management
- Process improvement
- Lean
- Six Sigma
- KPIs
- Budget management
- Cost reduction
- Inventory management
- Production planning
- Vendor management
- Safety compliance
- OSHA
- Root cause analysis
- Team leadership
- Power BI
- ERP
- Certified Six Sigma Green Belt
/ ATS tips
ATS tips for operations managers.
Size your operation first
Square footage, headcount, shifts, sites and budget tell a recruiter the scale you can run before they read anything else.
Report in safety, quality, delivery and cost
These four measures are how most operations teams are judged. Try to show a result in each across your resume.
Name the method and the result
"Led a Six Sigma project" is a start; adding what it fixed and by how much makes it worth reading.
Be precise about certifications
Six Sigma belts are offered by many organizations. Name the issuer — for example, ASQ Certified Six Sigma Green Belt (CSSGB) — so the reader knows what you earned.
Show the people side
Team size, supervisors you developed and training programs you built matter as much as process work in an operations role.
How does your operations manager resume compare?
Free ATS score, missing keywords and fixes in about 10 seconds.
/ Questions
Operations Manager resume FAQ.
Writing the cover letter too? See Lauren's cover letter, annotated
What should an operations manager resume focus on?
Scope and results. Say what you run — site, team, budget — and then show improvements in safety, quality, delivery and cost with numbers.
Is a Six Sigma certification worth listing?
Yes, if you've earned it and can talk about a project. Name the certifying body; requirements differ a lot between providers. ASQ's Green Belt, for example, requires three years of full-time paid work experience in its body of knowledge.
How do I show P&L or budget responsibility?
State the budget you manage and whether you own it or contribute to it, then give a cost result. Be accurate — "manage a $14M operating budget" and "own a P&L" mean different things.
How do I move from supervisor to operations manager?
Show results beyond your shift: a process you changed across shifts, a project you led with other departments or a budget you helped manage. Those are the parts of the manager job you've already done.
Should I include industry-specific terms?
Yes, where they're true. Distribution, manufacturing and service operations each have their own vocabulary — pick paths, OEE, throughput — and using it shows you know the work.