Sample 2 of 6Entry level · 1 year
Entry-level administrative assistant resume
Emily Nguyen
Administrative Assistant
Omaha, NE · emily.nguyen@email.com · (402) 555-0153
Summary
Administrative assistant with a year at an insurance agency front desk and three years in retail. I'm organized, quick on the phone and careful with data entry.
Experience
Receptionist and Administrative Assistant, Platte River Insurance Agency · Aug 2025 – Present
- • Answer about 60 calls a day and route them to 4 agents or take detailed messages
- • Schedule client appointments for 4 agents and send reminder emails the day before each one
- • Enter new policies and client changes into the agency management system with a near-zero error rate on audits
- • Assemble onboarding packets and scan, label and file client documents
Cashier and Customer Service, Hy-Ridge Grocery · Jun 2022 – Jul 2025
- • Handled cash and card payments for 150+ customers a shift and balanced my drawer every night
- • Trained 5 new cashiers on the register and returns process
Education & certifications
High school diploma, Millard Valley High School, 2022 · Microsoft Office Specialist (Word)
Skills
Phone etiquette · Appointment scheduling · Data entry · Microsoft Word · Excel · Google Workspace · Filing and scanning · Customer service · Typing 60 WPM · Cash handling
Emily Nguyen
Administrative Assistant
emily.nguyen@email.com · Omaha, NE
(402) 555-0153
Summary
Administrative assistant with a year at an insurance agency front desk and three years in retail. I'm organized, quick on the phone and careful with data entry.
Experience
Receptionist and Administrative Assistant — Platte River Insurance Agency
Aug 2025 – Present
• Answer about 60 calls a day and route them to 4 agents or take detailed messages
• Schedule client appointments for 4 agents and send reminder emails the day before each one
• Enter new policies and client changes into the agency management system with a near-zero error rate on audits
• Assemble onboarding packets and scan, label and file client documents
Cashier and Customer Service — Hy-Ridge Grocery
Jun 2022 – Jul 2025
• Handled cash and card payments for 150+ customers a shift and balanced my drawer every night
• Trained 5 new cashiers on the register and returns process
Education
Millard Valley High School
High school diploma · 2022
Certifications
Microsoft Office Specialist (Word)
Skills
Phone etiquette, Appointment scheduling, Data entry, Microsoft Word, Excel, Google Workspace, Filing and scanning, Customer service, Typing 60 WPM, Cash handling
Why it works
With one year in an office, the sample shows the basics hiring managers test for — phones, scheduling, data entry — with volumes, then presents retail work as proof of reliability and accuracy.
